So, I was an Amazon Driver in Southwest Virgina. I started in November of last year and to say my experience was awful is a bit of an understatement. let me explain why. Before I start, I would like to say I did do some property damage some time ago but believe me when I say this…others have done way worse, so I don’t believe that was the reason for my termination. I truly believe I wasn’t “really” prepared for this position and how everything works. To make a long story short I’m fairly new with all these stops ranging from 133 to 110 stops and the “area of operation” is an hour and change from the station with stops spread out just about. So needless to say, I was getting rescued quite often. Now the days were 9hr days from 9Am to 6Pm EST. Our DSP Manger/owner tells us be back at the station by 6Pm. Okay cool but when you’re dealing with Amazon flex, Traffic, etc. It makes it pretty difficult. I had good days but a lot of bad. One day (just to keep this short) I had multiple business to deliver but they were closed, and they tell us establish contact before marking it as undeliverable. So, if you have multiple businesses it adds up, correct? I had an issue with a customer regarding UPS…that took up some time. Had to deliver couple packages to a post office inside a university…it was closed. Then I had an issue with the van regarding the transmission…that took up A LOT of time. So, at this point a lot of time has been spent. So normally when I get rescued in that particular area it was around 4Pm, but it didn’t happen until almost 5Pm and I was left with 18 stops and didn’t return to station till 7Pm. So pretty bad day, right? I get a text message from my DSP Manger/owner asking me why I was slow? Keep in mind he was very aware of the transmission problem because dispatch told me to call him. So, I told him everything that happened that day which sounds pretty justifiable correct? He goes on to say “on that particular route you should not have needed rescue. When you need rescue, I “lose” money When you are rescued you should back at the station by 6Pm.” Ladies and gentlemen, I was so very pissed off I should’ve quit that day. He completely disregarded everything like it almost did not matter. Can somebody PLEASE explain to me how in the world does a DSP manager/owner lose money if someone is rescued? I’ve rescued 2 or 3 people before and we all still got back at a decent time. It doesn’t make any sense to me. If it was such a big deal, why was it never addressed during training/ride along training or during our Morning briefings? As I said in the beginning, I truly believe I was inadequately trained for this position to fullest extent.
All Comments are greatly appreciated!
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