I refused a route at the warehouse because the last time I had this route I had safety concerns because the area is sketchy. Lots of homeless and nearly impossible to get access to these apartments. I’m not risking my safety that early in the morning in the freezing cold. The warehouse said they couldn’t drop my route and to call support. Support tells me they aren’t able to assign or drop routes either. So I guess it just sits there. I never completed the pickup just scanned the route code and saw the map of the route and immediately refused it. Is this gonna ding me or get me deactivated?