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Customer Says Package Not Delivered

You can skip to question if you want: So I’m pretty new to this, only had 4 blocks, mostly cuz it’s so hard to get a block. Anyways I got an email that a costumer says they didn’t get their package a week ago. The email didn’t say which delivery. This route sent me to the middle of nowhere, huge country houses. Tbh I felt uncomfortable walking up the long driveways to someone’s door in the early morning, even though their gate was open, cuz so many ppl have guns where I am. But most ppl I could put at their door, or in a box they had specifically for packages. I think it’s unlikely a package could be stolen, cuz it wasn’t a neighborhood or apts. Several ppl had dogs, that they failed to mention, or closed gates, no code given, so I had to leave the package at the gate. I had three packages I couldn’t take a pic cuz I couldn’t get to the door so app wouldn’t let me. I called support about them & messaged customer where I left package.

If I have to scan & take a pic of every package isn’t that proof that I delivered it? If it was stolen, how can I get reprimanded for that? If someone in an apt wants it delivered to their door, then I don’t exactly have options. The last few apts I lived in there was no Amazon locker, so front door was the only option, not an Amazon employee’s fault if it gets stolen. Does this happen often? Does it really effect your standing?

submitted by /u/Fast_Mix_2615
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