This is the second day this has happened and today I wasn’t able to work because of it.

For the past two days when I go to clock in I get a message on the drivers license scanner that says “ no active driving sessions for this driver.” Yesterday it happened before my shift started and today it happened again. On the few occasions I’ve had an issue I’ve asked the manager for help but this morning the women manager with tattoos at vaz1 wouldn’t help me saying “they’re cracking down on us helping you and you have to call driver support. I can only do something up to ten minutes of your shift and if you have an active driving session. If you call driver support and have them make you active I’ll help you.”

I spent that time talking to her and her employees and when I called driver support in front of her, it says they’re closed until 8am and hangs up on me. What am I supposed to do? I’ve had a different manager use my license to assign me my shift and it was over 15 minutes past. “There were accidents on the freeway” I feel like the manager this morning was being spiteful and not wanting to do her job.

Furthermore, what do I do about the “no active driver sessions” issue? I do the same thing every time. Drive up, take a photo, and scan my license. Has anyone experienced something like this and what can I do about my standings? Ive never missed a shift and don’t want this to impact my ability to drive